Welcome to Zonepo ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely by third-party payment providers)
- IP Address
- Browser Information
- Device Information
- Cookies and Usage Data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails and special offers (only if you have opted in)
3. Payment Information
We do not store your complete credit or debit card information. Payments are securely processed through trusted third-party payment providers.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
- Provide personalized shopping experiences
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third parties, including:
- Payment processors
- Shipping carriers
- Marketing service providers
- Analytics providers
- Fraud prevention services
- Government authorities when legally required
6. Data Security
We implement industry-standard security measures, including SSL encryption and secure payment processing, to protect your personal information.
While we strive to protect your data, no method of internet transmission or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Provide customer service
- Meet legal, accounting, and tax obligations
- Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your stored data
9. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics tools, or advertising platforms. We are not responsible for their privacy practices.
10. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.